Privacy Policy

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Privacy Policy


Civiesco s.r.l. with a single shareholder, with registered office at Via Vittorio Veneto 24, 33100 Udine, Tax ID and VAT number 02860080304, in the figure of the sales representative, in the capacity of data controller (hereinafter "Owner"), he informs, pursuant to the art. 13 and 14 EU Regulation n. 2016/679 (hereinafter, "GDPR") and in compliance with Legislative Decree No. 196/03 (hereinafter, "Privacy Code" as amended by Legislative Decree 101/18), that your data will be processed by the methods and for the following purposes:


1) Subject of the processing

The personal, identifying and non-specific data (for example: name, surname, tax code, email, telephone number (hereinafter, "personal data" or even "data") from as regards the management of services and services and services based on racial and ethnic origin, religious, philosophical or other beliefs, political opinions, adherence to political parties, trade unions, religious, philosophical, political or trade union associations, state of health and sexual life (in individual particular data).

2) Purpose of the processing and legal basis of the processing

Your personal data is processed:

1 A) Without your express consent, because they derive from legal and / or contractual obligations or related to legitimate interests (Privacy Code and art. 6 - GDPR), for the following purposes

  • Manage and maintain the services requested by the interested party and to find the person concerned for the organization of the services requested;
  • Fulfill the pre-contractual, contractual and fiscal obligations deriving from existing relationships with you;
  • Fulfill the obligations provided for by the law, by a regulation, by the community legislation or by an order of the Authority, including for Accounting and Tax matters;
  • Prevent or detect fraudulent activities or harmful abuses and / or for the purposes envisaged by current legislation on anti-money laundering.
  • Standardized (for example ISO, UNI standards, etc.) Required by law and / or specific contractual requirements requested by the interested party and / or explained as a service good.
  • Exercise the rights of the title, for example the right to defend in court.
  • Availability of the interested party for information concerning the requested services and their management;
  • Allow to register to the services and receive information of useful information in the interested party according to the requested services;
  • For interest in updating commercial companies on our organization's initiatives.

WEB. Regarding the data collected by the website

  • Allow registration to the website
  • Allow to answer his questions in the "form" of the contacts;
  • Manage and maintain the website;
  • Prevent or discover fraudulent activities or malicious abuse of the website; To ensure the link with security, and any services by users are recorded in a file of files, files that record the interactions and that may also contain personal data, such as the User IP address.
  • For interest in updating (including commercial) communications on our organization's initiatives and / or deriving from regulatory / legislative requirements


2 B) Only with your specific and distinct consent (art. 7 GDPR and as per Legislative Decree 196/03), for the following Purposes

B.1 Processing of data to improve the services and not necessary for carrying out the operations indicated in point 2A, but aimed at improving the services requested, and in any case always obtained directly from the interested party. Fulfillments for the development of processes and services required by management systems and implemented organizational models, but not mandatory and not related to specific standards. The data will be used to accelerate subsequent requests for services to our organization

B.2 of Marketing and / or commercial: send them via e-mail newsletter, commercial communications and / or advertising material on products or services offered by the organization. We inform you that if you are already a customer of ours, we will be able to send you commercial communications relating to services and products similar to those you have already received, subject to your disagreement (Privacy Code). For sending informative, promotional, advertising, marketing material,


For other purposes it will be the owner's responsibility to define specific information and related consent needs and / or additions for treatment.


This information does not include any processing by other parties that can be reached through any links on the site and for which reference should be made to the specific information.


3) Method and duration of the treatment

The processing of your personal data is carried out by means of the operations indicated by Legislative Decree 196/03 and art. 4 n. 2) GDPR and more precisely: collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data is processed both on paper and electronically as well as automatically.


The Data Controller will process the personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for the Aims referred to in point 2.A (except for other legislative requirements). For the purposes referred to in point 2B, instead, it will treat the data until the revocation of the consent or after 5 years from the interruption of the relations / communications with the interested party from the first collection.


Profiling: no data profiling is performed


4) Access to data

You can have access to your data at any time by making a simple request to the addresses indicated in this statement.


5) Data communication

Your data may be made accessible and / or communicated for the purposes referred to in art. 2.A) and 2.B):

Without prejudice to communications and disclosures made in compliance with legal obligations, the Data Controller may communicate his data, in Italy and / or abroad (as indicated in the following points) to:

  • To employees and collaborators of the Data Controller, in their capacity as appointees and / or data processors and / or system administrators;
  • To the technicians and / or collaborators for the administrative, fiscal and accounting management and / or to fulfill specific legal obligations or for which external suppliers have been identified.
  • To our network of agents; factoring company; credit institutions; debt collection company;
  • credit insurance company; commercial information companies for the services requested;
  • professionals and consultants;
  • companies operating in the transport sector; technicians and collaborators appointed to provide the services / products requested, to Supervisory Bodies, judicial authorities and to all other subjects to whom the communication is obligatory by law for the fulfillment of the said purposes. To legal entities entrusted with services referred to in this disclosure.
    To companies or other legal entities, qualified and appointed pursuant to art. 28 of Regulation 679/16, for support activities including: management and development of communication, management and development of corporate processes and projects, communication and promotion systems, for the storage of personal data.
  • Access may be granted to third parties and related companies, which provide services deemed necessary and / or useful by the owner for the management of the activities of the company and the related support processes or requested by you. The IT system maintenance companies are listed among the suppliers; credit institutes, professional firms, companies that provide services on computer systems / platforms of which the Data Controller deems useful, to companies that carry out outsourced activities on behalf of the Data Controller, in their capacity as external processors.
    It may be necessary to disclose data to recipients for legislative obligations and / or deriving from the holder's organizational structures that involve the presence of independent subjects with the possibility of being data recipients to fulfill the legislative obligations deriving from the role covered. Among these recipients we could identify supervisory bodies, third-party inspectors, people who carry out audits of our organization, subjects and / or entities that carry out checks at our organization.


6) Data transfer

The management and storage of personal data will take place on servers located within the European Union of the Data Controller and / or third party companies duly appointed and appointed as Data Processors. Currently our internal servers are located in Europe. The data will not be transferred outside the European Union. In any case, it is understood that the Owner, if necessary, will have the right to move the location of the servers in non-EU countries. In this case, the Data Controller now ensures that the extra-EU data transfer will take place in compliance with the applicable legal provisions, stipulating, if necessary, agreements that guarantee an adequate level of protection and / or adopting the standard contractual clauses provided for by the European Commission. For some mailing or "storage" services we rely on "cloud" platforms, which can have servers in non-EU countries, but the data is only temporarily stored for the requested service.


7) Mandatory or optional nature of providing data and consequences of refusal to answer

The provision of data for the purposes referred to in art. 2.A) is mandatory. In their absence, we could not guarantee the services referred to in point 2.A). The provision of data for the purposes referred to in point 2.B) is instead optional.

He may therefore decide not to give any data or subsequently deny the possibility of processing data already supplied: in this case, he may not receive commercial communications and advertising material relating to the Services offered by the Owner. In any case, he will continue to be entitled to the Services referred to in art. 2.A).


8) Rights of the interested party

In his capacity as interested, he has the rights referred to in Legislative Decree 196/03 and art. 15-22 GDPR and precisely the rights of:

A) Obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in intelligible form;
B) Obtain indication: of the origin of personal data; of the purposes and methods of processing; of the logic applied in the case of processing carried out with the aid of electronic instruments; of the identification data concerning the data controller, data processors and the representative designated as per the Privacy Code and art. 3, paragraph 1, GDPR; and the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or appointees;
C) Obtain: updating, rectification or, when interested, integration of data; the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those for which conservation is not necessary in relation to the purposes for which the data were collected or subsequently processed; the attestation that the operations referred to in art. 8.A) and B) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case where such fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right;
D) Oppose, in whole or in part: for legitimate reasons, the processing of personal data concerning you, even if pertinent to the purpose of collection; to the processing of personal data concerning him for the purpose of sending advertising materials or direct sales or for carrying out market research or commercial communication, through the use of automated call systems without the intervention of an operator by email and / or through traditional marketing methods by telephone and / or mail. Please note that the interested party's right of objection, set out in the previous point B), for direct marketing purposes through automated methods extends to the traditional ones and that the possibility for the interested party to exercise the right of opposition also remains valid only partially. Therefore, the interested party can decide to receive only communications using traditional methods or only automated communications or none of the two types of communication.
Where applicable, it also has the rights set forth in Articles 16-21 GDPR (Right of rectification, right to be forgotten, right to limitation of treatment, right to data portability, right to object), as well as the right to complain to the Guarantor Authority.


9) Procedures for exercising the rights

You can exercise your rights at any time by sending:

A registered letter a.r. addressed to: Civiesco s.r.l. with a single shareholder (Company subject to management and coordination of Banca Popolare di Cividale S.C.p.A), with registered office at Via Vittorio Veneto 24, 33100 Udine
An e-mail to the address or PEC at the address

10) Minors

The owner's services are not intended for children under 14 years and the owner does not intentionally collect personal information referring to minors. In the event that information on minors is unintentionally registered, the Owner will delete them in a timely manner, at the request of users. For any needs regarding the treatment of minors, specific consent and authorization will be requested from the person exercising parental authority and / or from the holder of parental responsibility (as envisaged by Article 8 of Regulation 679/16).

11) Owner, manager and appointees

The Data Controller is Civiesco s.r.l. with a single shareholder (Company subject to management and coordination of Banca Popolare di Cividale S.C.p.A) - in the person of its legal representative pro-tempore. The data controller is available at the above addresses. The updated list of data processors and data processors is kept at the data controller's offices.

12) Data Protection Officer

The Data Protection Officer (R.P.D.) or Data Protection Officer (D.P.O.) is not applicable to our organization.

13) Changes to this Statement

This information may be subject to change. We therefore recommend that you regularly check this Information and refer to the most up-to-date version.

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